Changes are not visible on the site

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Guests receive pages from the site cache, while the browser keeps its own copy. Check in incognito mode, refresh with a cache clear (Ctrl+F5), or reset the cache at /pagecache.

The administrator always sees the fresh page, while guests see a ready-made copy from the page cache. Usually the cache is reset automatically right after you save in the admin panel, but it's easier to check how guests see the site in incognito mode.

Guests still see the old version — open "Page cache" in the "Admin" menu (/pagecache) and click "Reset cache". A section that should not be cached is marked with the "Do not cache" checkbox in its settings window.

You don't see it either — refresh the page with a browser cache clear: Ctrl+F5 (on Mac ⌘+Shift+R). If that doesn't help, check whether you saved the window (the "Save" button) and whether you edited the right section: a site may have several similar pages.

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See also

The page returns 404Either there is no section with that address, or it is set to "Nobody. Close access.", or the section is hidden in this language.Emails with requests are not arrivingCheck the "Spam" folder and the address in the form's "Button action" field: Send{address}. Empty braces — the email goes to the site administrators.Menu item moved to another zone by itselfOpen the section, select the desired value in the "Orientation" field and save — then it will stay.Section disappeared from the menuMost often its access level has changed: the “Nobody…” values remove the item from the menu. In another language, the section may be hidden by a language rule.

In the help section, you will find answers to frequently asked questions and useful instructions for working with the Site Look website builder. Here you can learn how to manage sections, add objects, and configure the website. The materials will be useful for both beginners and experienced users. If you haven't found an answer, contact support.