Emails with requests are not arriving

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Check the "Spam" folder and the address in the form's "Button action" field: Send{address}. Empty braces — the email goes to the site administrators.

First check the "Spam" folder — emails from a newly created domain almost always end up there. Mark the email as "not spam", and from then on they will go to the inbox.

Then check the recipient address. There is no separate field for it: the address is set in the submit button's settings, in the "Button action" field, inside the rule Send{manager@site.ru}. Empty braces Send{} — the email goes to the site administrators' email. A typo in the address looks exactly like "emails are not arriving"; if there is no "Send" rule, no email is sent at all.

So that a request isn't lost even if the email doesn't arrive, add the Save rule to the button — every submission will be recorded in the orders table.

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See also

Changes are not visible on the siteGuests receive pages from the site cache, while the browser keeps its own copy. Check in incognito mode, refresh with a cache clear (Ctrl+F5), or reset the cache at /pagecache.The page returns 404Either there is no section with that address, or it is set to "Nobody. Close access.", or the section is hidden in this language.Menu item moved to another zone by itselfOpen the section, select the desired value in the "Orientation" field and save — then it will stay.Section disappeared from the menuMost often its access level has changed: the “Nobody…” values remove the item from the menu. In another language, the section may be hidden by a language rule.

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