The page returns 404

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Either there is no section with that address, or it is set to "Nobody. Close access.", or the section is hidden in this language.

Open "Site structure" and find the section. Check two fields: "URL (alias)" — the address must match the one in the browser's address bar — and "Access level": the value "Nobody. Close access." returns a 404 to everyone except the administrator.

If the 404 appears only in another language (/en/…), the section is hidden for that language in "General settings" → "Site languages" → "Sections and informers by language".

An address with a dot (for example /page.html) is not treated as a section by the engine at all — remove the extension. A module name in the address (/forms) also doesn't work on its own: a module opens only at the address of its section.

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See also

Changes are not visible on the siteGuests receive pages from the site cache, while the browser keeps its own copy. Check in incognito mode, refresh with a cache clear (Ctrl+F5), or reset the cache at /pagecache.Emails with requests are not arrivingCheck the "Spam" folder and the address in the form's "Button action" field: Send{address}. Empty braces — the email goes to the site administrators.Menu item moved to another zone by itselfOpen the section, select the desired value in the "Orientation" field and save — then it will stay.Section disappeared from the menuMost often its access level has changed: the “Nobody…” values remove the item from the menu. In another language, the section may be hidden by a language rule.

In the help section, you will find answers to frequently asked questions and useful instructions for working with the Site Look website builder. Here you can learn how to manage sections, add objects, and configure the website. The materials will be useful for both beginners and experienced users. If you haven't found an answer, contact support.