A channel is connected, but its conversations aren't visible in the multichat

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Each multichat section has its own set of channels. Open “Add channel” and check the needed channel in the “Channels of this site” list.

If there are several sections with a multichat or a section has its own set of channels selected, a channel connected via “Settings” does not get into that section on its own. Click “Add channel”, check it in the “Channels of this site” list and click “Save”.

A channel created right from this window using the button in the “New channel” block is added to the multichat automatically.

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See also

Changes are not visible on the siteGuests receive pages from the site cache, while the browser keeps its own copy. Check in incognito mode, refresh with a cache clear (Ctrl+F5), or reset the cache at /pagecache.The page returns 404Either there is no section with that address, or it is set to "Nobody. Close access.", or the section is hidden in this language.Emails with requests are not arrivingCheck the "Spam" folder and the address in the form's "Button action" field: Send{address}. Empty braces — the email goes to the site administrators.Menu item moved to another zone by itselfOpen the section, select the desired value in the "Orientation" field and save — then it will stay.

In the help section, you will find answers to frequently asked questions and useful instructions for working with the Site Look website builder. Here you can learn how to manage sections, add objects, and configure the website. The materials will be useful for both beginners and experienced users. If you haven't found an answer, contact support.