How user balance and top-ups work

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A user tops up their balance on the «Finances» page using the same payment methods as for orders; an administrator can credit or debit manually.

  1. Enable payment methods on the «Приём платежей» tab — top-ups accept the same methods, except the commercial proposal.
  2. The user opens the /finance page, enters the amount in the «Сумма пополнения (₽)» field in the «Пополнение баланса» block and clicks «Оплатить» — the order page opens with a choice of payment method.
  3. The balance button in the menu is provided by a menu item with the informer_finance module. Its «Настройки модуля» window has «Скрывать при положительном балансе» and «Скрывать при нулевом балансе».
  4. Manually: «Общие настройки» (/look-admin) → «Финансы» → «Начисление / списание средств». Specify the «Пользователя», the «Сумму» (positive — credit, negative — debit), a «Комментарий» and click «Добавить транзакцию».

After an online payment, the amount is credited automatically, exactly once. For payment by invoice, set the order to "Paid" — the funds will be credited at that moment. If a paid top-up is canceled or refunded, the amount is debited back.

The user sees unpaid top-ups on /finance in the "Awaiting payment:" line. The balance is always in rubles, even in a language with a different currency. A negative balance is highlighted in red in the menu and is not hidden.

If it didn't work

  • "Online payment on the site is not connected yet". There is no enabled payment method for the language of this page.
  • The balance button is not visible. It is not shown to guests; also check the hide checkboxes in the menu item settings.
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See also

How to enable the cart and the "Add to cart" buttonAdd the ready-made "Add to cart" button field to an object, place the cart informer in the menu, and specify the cart page address in it.How to make a cart page and checkoutA section with the forms module, the "Products in cart" field, customer fields, and a button with the "Pay" rule — submitting the form becomes an order.Where to view orders and how to mark a paymentEach form's orders are stored in its own table — the list of tables is at the bottom of the "Payment acceptance" tab; the status is changed on the order page.How to set up card paymentsThe «Payment acceptance» tab in the «General settings» section: T-Bank and PSB — Russian cards in rubles, PatDy — foreign cards in dollars. Each has a test mode.

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